📌Functioning
When you order meal vouchers, you first receive an order form. Then, once the vouchers have been issued to your employees' accounts, you receive the corresponding invoice.
👉️ Purchase order or proforma invoice
By default, Swile sends you an order form by e-mail after your order has been placed. However, if you wish, we can replace the purchase order with a proforma invoice. This proforma invoice will contain all the details of your final invoice, allowing you to use it as an internal administrative basis.
If you would like to receive proforma invoices, please contact us beforehand directly via your administrator platform (Help and Contact section), or via our contact form.
👉️ Final invoice
Swile must have received the funds in its bank account before it can validate your order and issue meal vouchers to your employees. It is only once the vouchers have been issued that the final invoice can be provided. If you wish to include a personalised reference on your invoices, please contact us.
👩💻 Where can you find your documents?
You can retrieve your order forms and invoices from your administrator area at any time. To do so, click here:
- Go to the Orders & Invoices section
- Click on the desired order
In the top right-hand corner, click on the button : Download the order form or download the invoice
🙌 Good to know
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You can download the history with all the details of your orders. To find out more, see: Export your meal voucher order history.
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You can download your invoices in bulk. To find out more, go to: Export my meal voucher invoices en masse