How do I place my first meal voucher order?

You want to place an order for the first time to credit meal vouchers for your staff or order them a Swile card. We'll explain everything here!

👩‍💻 Your company settings

First of all, you need to configure your company settings. We explain it step by step in this article: Modifying your company settings

This will allow you to define :

• Card delivery address
• The billing address
• The face value of meal vouchers
• The use of meal vouchers (Sundays and public holidays, automatic deferral, etc).
• You can then create your beneficiaries and place orders.

🙌 Creating beneficiaries, loading and sending cards

• By default, your employees personalise and order their cards themselves. In this case, you'll only need to create their accounts and credit them, but you won't need to order any cards. To continue, see our dedicated article: Create a beneficiary and delegate card ordering to them
  
  
• However, if when setting up your account with your account manager you chose to order cards, you will need to create and credit the accounts and order the cards. In this case, to continue, see our dedicated article: How do I create an account, order cards and top up my beneficiaries' accounts with titres-resto?

💡 Good to know

The first order must be paid by bank transfer. You can then pay by direct debit. We validate the order on receipt of the funds, so plan to place your order a little in advance!