How to manage the CSE portal/menu using the "Communication" tools?

You’re the administrator of the "Communication" area and want to customise access for your users, write articles or share a document? We’ll explain how to do it in this article ✍️

The Communication tab is only available if your organisation has subscribed to it.

How do I access the "Communication" menu?

• Go to your admin area
• Click on Communication in the menu on the left
• At the top of the page, select the relevant organisation (if you manage more than one, a drop-down menu will appear) and manage your articles, documents, surveys, topics, newsletters, representatives and any other elements you want to customise.

What are the different tabs in the "Communication" menu for? 📋

The Communication menu in your Swile admin area has five tabs, each dedicated to a specific feature:

• ✍️ Articles — Write and publish articles for your colleagues. Find out more about writing articles.
• 📑 Documents — Make documents available to your colleagues. Find out more about the Documents tab.
• 📣 Surveys — Create surveys and track the results. Find out more about the Surveys tab.
• 🗂️ Topics — Group your published articles by category to make navigation easier. Good to know: a topic can only contain published articles. To reference documents, add them directly to an article. Find out more about managing topics.
• 📧 Newsletters — Send email communications to your colleagues. Find out more about the Newsletters tab.
• 🤝 Representatives — Introduce and manage your works council representatives for your users. Find out more about the Representatives tab.
• 🤩 Customisation — Customise how your portal appears to your colleagues. Find out more about the Customisation tab.