If you have a complaint about a car rental booking, please fill in this form with the following information:

  • The reference of the reservation
  • The explanation of your complaint
  • The rental contract signed on site if you have it
  • The vehicle inspection documents (at pick-up and on return)
  • The rental company's invoice
  • The extract from your bank statement with the hirer's debit, if applicable

If any of these items are missing, we might not be able to help you - remember to include all the necessary details to save time in processing!


You have not found an answer to your questions?

You have not found an answer? Don't worry, send us a message

Submit a request
Was this article helpful?
0 out of 0 found this helpful