If you have a complaint about a car rental booking, please fill in this form with the following information:
- The reference of the reservation
- The explanation of your complaint
- The rental contract signed on site if you have it
- The vehicle inspection documents (at pick-up and on return)
- The rental company's invoice
- The extract from your bank statement with the hirer's debit, if applicable
If any of these items are missing, we might not be able to help you - remember to include all the necessary details to save time in processing!