On our Swile Business Travel platform, we distinguish between 3 types of invoices: the recurring invoice, the credit invoice and the individual invoice. Let's look at them in detail.

Recurring invoice

For each billing entity, you can choose one of these 4 billing frequencies:

  • Monthly: on the 28th of each month, at 7pm (Paris time), we will send you an invoice by email*. This invoice will include all the bookings made during the current month, for this billing entity.
  • Bi-monthly: on the same principle, on the 15th and 28th of each month, at 7pm (Paris time), we will send you an invoice by email*.
  • Weekly: on the same principle, every Friday, at 7pm (Paris time), we will send you an invoice by email*.
  • Individual: We will send you an invoice by email each time you pay for a booking.

 📫*The recipient(s) of the emails containing your invoices and the frequency of invoicing for each entity are indicated in the Billing Information menu in your Administration area. To modify them click on Edit, to the right of each billing entity 👇

 

Capture_d_e_cran_2022-12-30_a__11.52.16.png

📩 If you have not received a recurring invoice at the frequency you have requested, then there has been no movement on your account at that frequency. If not, send us a message using this form.

You can also download your invoices from the Invoices menu in your Administration area. They are also visible there according to the deadlines of your chosen invoicing frequencies.

Credit note invoice

This is sent to the same recipients as the monthly invoice, as soon as we have refunded at least one of your bookings.

 

You have not found an answer to your questions?

You have not found an answer? Don't worry, send us a message

Submit a request
Was this article helpful?
1 out of 1 found this helpful