🦻 Accessibility of Our Customer Service for Deaf and Hard of Hearing Customers

We make calls to our customer service accessible for our deaf and hard of hearing customers. With just one click, you’ll be connected to our support team through the Elioz solution.

How do I contact Swile customer service if I am deaf or hard of hearing?

To use this service (available from 8am to 6:30pm), 👉 just click this link 👈

You’ll be able to:

• Make a call via an interpreter (French Sign Language)
• Make a call via a transcriber (real-time speech transcription)
• Make a call via a coder (Cued Speech in French)

Once the page opens, click on your preferred option.

A new page will open.

Click "Allow" to enable your microphone and camera

At the top right, click "Call": your call will start straight away ☎️

The Elioz agent will act as a link between you and Swile support.