We make calls to our customer service accessible for our deaf and hard of hearing customers. With just one click, you’ll be connected to our support team through the Elioz solution.
☎️ You can contact us:
- in French Sign Language
- with real-time speech transcription
- in cued speech (French)
How can I contact Swile customer service if I am deaf or hard of hearing?
To use this service (available from 8am to 6:30pm), 👉 just click this link 👈
You’ll be able to:
Make a call via an interpreter (French Sign Language)
Make a call via a transcriber (real-time speech transcription)
Make a call via a cued speech specialist (French cued speech)
Once the page opens, click on your preferred option.
A new page will open.
Click "Allow" to enable your microphone and camera
At the top right, click "Call": your call will start straight away ☎️
The Elioz agent will act as a link between you and Swile support.
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