This article is for Swile administrators placing Holiday Benefits orders. It explains the available payment methods and the rules to follow to ensure your order is processed quickly.
How do I pay for my Holiday Benefits order?
You can pay for your Holiday Benefits order by bank transfer. The bank details (RIB) are shown at the end of your order (before the final confirmation step). You can also find them by clicking on your order in the Orders tab of your Gifts and Benefits area. Payment by bank card and direct debit will be available soon.
How does payment by bank transfer work?
Once you have placed your Holiday Benefits order, you need to pay by bank transfer using the bank details provided. Your order will be processed by Swile as soon as the transfer is received. Instant transfers are accepted.
Rules to follow:
- Always include your order number in the reference of your transfer to ensure quick processing.
- You can pay for multiple orders with a single transfer: include all your order references in the transfer reference, or make sure the amount matches the total of your orders exactly.
⚠️ The transfer must cover the full amount
For your Holiday Benefits order, the transfer must cover the full amount (order + any applicable fees).
Can I pay for my order by bank card?
Payment by bank card will be available soon for Holiday Benefits orders.
Can I pay for my order by direct debit?
Direct debit for your Holiday Benefits orders is being rolled out. It will be available soon.
What happens if I make a transfer to the old bank details?
If you make a transfer to an old Treezor account (your now closed pot account), your funds will be automatically returned to you within 24 to 48 hours.
⚠️ Use the new bank details
To pay for your Holiday Benefits order, always use the new bank details provided when you place your order, not an old Treezor account.
Can I use a credit note to pay for my order?
Yes. If you have a credit note, you can deduct it from the amount of your next order. The credit note must be used in full; any remaining balance should be paid by bank transfer. Credit notes are valid for 12 months from the date of issue.
Comments
0 comments