💡 Why enter your TPE ID?

Your TPE ID is your merchant number, provided in your contract with your bank or payment provider. You need to enter it in your Swile affiliate area so that Swile payments can be accepted at your establishment – and to track all your transactions in real time.

📦 I have a standard bank terminal — how do I add my IDs?

Your TPE IDs can be found on the card payment receipts from your terminal, before your SIRET number.

A single terminal can have 2 different IDs: one for PIN code payments, and one for contactless payments.

Example of a card payment receipt with TPE ID

Once you've found your IDs, add them to your Swile affiliate area:

  1. Go to the Settings > TPE IDs section;
  2. Click on + Add at the top right of your screen. If you don't see the button, it means you don't have admin rights. Please contact the person with these rights in your business. If no one has admin rights in your organisation, get in touch with us.
  3. Enter your ID – it will then be pending approval. Approval takes up to 48 working hours 📆

Once your IDs have been added, you don't need to do anything else. Our team will validate them to identify your Swile transactions.

Important points

If you have several terminals, make sure to enter all your IDs.
If your physical payment and contactless IDs are different, be sure to register both.

Screenshot of affiliate area - adding TPE ID

🔌 I use an independent payment provider (FlatPay, Qonto, Nayax, Sum Up, Smile and Pay, Lightspeed, Square Up, iZettle, Pax) – what should I do?

You no longer need to send us your card payment receipts. Contact your payment partner directly and ask them to send your TPE IDs to Swile.

You can share our FAQ with them to help with this process: TPE Providers: how to offer Swile card acceptance to your clients?

🔄 My TPE IDs are no longer valid or I've changed banks, what should I do?

You won't be able to delete the IDs yourself. Contact us via our contact form – we'll be happy to help!

You have not found an answer to your questions?

Pour toute question ou réclamation, envoyez-nous un message.
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