Once your Gifts and Benefits fund has been topped up and your recipients have been credited, you can keep track of all the transactions in your fund đź’¸
- Go to your Gifts and Benefits area
- Click on the Accounting tab, then on Fund
You can download your fund statement for any dates you choose. Just like a regular bank statement, you'll see a line for every debit and credit. We explain everything below 👇
⬇️ The different types of debits
- Issuing vouchers (gift vouchers, culture vouchers and Holiday Benefits): Credits to your recipients' accounts
- Shop subsidy: Your contribution towards purchases made by your recipients in the Swile shop (e.g. discounted cinema tickets)
- Outgoing transfer: Bank transfer from your fund to your company bank account
⬆️ The different types of credits
- Incoming transfer: Bank transfer to top up your fund
- Voucher decommission: Money transferred to your fund from your recipients' accounts (e.g. correcting a recipient credit error)
- Voucher expiry: Expired vouchers returned from your recipients to your fund
- Refund: Adjustments made by the Swile team
- Swile goodwill gesture: Payment made by Swile as part of a commercial agreement
🔢 The different transaction codes
On your admin area screen, under each listed transaction, you'll find a code indicating the type of transaction.
- TRA0001 = Order issued
- TRA0002 = Decommission
- TRA0003 = Expiry
- TRA0005 = Incoming transfer
- TRA0006 = Outgoing transfer
- TRB0001 = Shop subsidy
- TRB0002 = Subsidy
- TRB0003 = Refund
- TRB0004 = Swile goodwill gesture
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