I am not receiving the validation code by email or SMS, what should I do?

📲 You won't receive the verification code by email

Below the code you need to enter, you can click on "Didn't receive the code". This time, you'll receive a code via SMS.

📩 You don't receive the verification code by SMS

First, check that the last 4 digits of the number displayed on Swile when the code is sent match your phone number.
➡️ If not, it means your registered number is incorrect. Let us know and we'll update it.

If the number is correct, it might be a temporary network issue.
⏳ Wait about 30 seconds: the system will then offer you the option to "Resend the code".
👉 Click this button to receive a new SMS, then try logging in again.