How do I enter my routing code for electronic invoicing?

This article is for administrators. The electronic invoicing reform is gradually being implemented in France. As a customer, you are affected as a recipient of invoices. Here’s what’s changing and what you need to do.

How do I enter my routing code in the admin area?

To ensure you receive your future invoices correctly, check and enter your routing identifier (routing code) in your admin area. This is done in the Billing tab and applies to all your programmes (meal vouchers, gifts, mobility, and Travel).

1. Step 1: In your admin area, go to the Settings tab, then to the Billing tab.

   

2. Step 2: Click on the Pencil button. A window will open on the right for you to enter your routing code.

3. Step 3: In this window, click on Select a routing identifier, then choose the identifier you want to use to receive your electronic invoices. The options shown come from the electronic invoicing directory.

   

How will I receive my electronic invoices?

To comply with regulations, the approved platform Generix has been chosen to send invoices. Your invoices will still be available as PDFs on the website and will be sent to you by email, just as they are now.

How do I contact customer service about electronic invoicing?

If you have any questions about electronic invoicing for your meal vouchers, contact customer service from your account or via the contact form.