As an administrator of the Gifts and Benefits area, you can monitor your employees' activity and the amount issued using dedicated statistics. These statistics only relate to the Gifts and Benefits area. They can be accessed from the Gifts and Benefits menu, under the Statistics tab. Depending on your subscription options, your data is divided into two or three tabs: Campaigns, Recipient Activity, and Shop Subsidy (if available to you).
How do I track my issuances in the Campaigns tab?
The Campaigns tab is part of the Statistics section in the Gifts and Benefits menu. It provides an overview of the amounts issued.
How do I track the volume and details of my issuances?
How can I find out the total amount credited to my employees in Gifts and Benefits?
In the Campaigns tab, the Issuance Volume indicator shows the total amount credited to your employees during your campaigns.
How do I track the breakdown of my Gifts and Benefits issuances by URSSAF event?
In the Campaigns tab, the Issuance Tracking indicator details the breakdown of gift voucher and Holiday Benefits issuances by URSSAF event.
How do I know how many recipients have been credited with Gifts and Benefits?
In the Campaigns tab, the Credited Recipients indicator shows the total number of recipients credited during your campaigns.
How do I view the details of Gifts and Benefits issuances by recipient?
In the Campaigns tab, you can view the details of issuances by recipient, meaning all issuances made for each recipient, as well as the total issuance volume per recipient (the total amount received by a recipient).
How do I track the activation of allocations and expired vouchers?
How can I see the percentage of Gifts and Benefits allocations that have been activated or not?
In the Campaigns tab, you can see the percentage of allocations that have been activated and those that haven't. An activated allocation is one that has been accepted by its recipient or partially spent.
How do I track expired gift vouchers and Holiday Benefits that have been returned?
In the Campaigns tab, you can view the total number of expired gift vouchers and Holiday Benefits that have been returned, as well as their tracking.
How do I track my recipients' activity in the Recipient Activity tab?
The Recipient Activity tab is part of the Statistics section in the Gifts and Benefits menu. It allows you to monitor account and card usage.
How do I know how many accounts have been activated in the Gifts and Benefits area?
In the Recipient Activity tab, the Activated Accounts Tracking indicator shows, in a pie chart, the split between activated and non-activated accounts.
How do I track the delivery status of ordered Gifts and Benefits cards?
In the Recipient Activity tab, the Card Order Tracking indicator displays the status of each order as well as its tracking number.
How do I analyse my recipients' Gifts and Benefits spending?
In the Recipient Activity tab, the Spending indicator details total spending, by URSSAF event, by month, on the platform, and by card. Scrolling down the page, you can find a breakdown of spending on the platform and by card (spending in €, number of transactions, average basket in €).
How do I track my shop subsidies in the Shop Subsidy tab?
The Shop Subsidy tab is part of the Statistics section in the Gifts and Benefits menu. It brings together information related to allocated subsidies and is only available if you have this option.
How do I view the Gifts and Benefits shop subsidies I have allocated?
In the Shop Subsidy tab, you can see the amount allocated to shop subsidies (in €), the number of users who benefit from a shop subsidy, the number of shop subsidies set up, and the details of subsidies allocated per recipient.
How do I export shop subsidy usage by recipient?
From the Statistics menu, in the Shop Subsidy tab, you can download an export detailing subsidy usage by recipients. Go to the Shop Subsidies by Recipients section and click on Export.
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