Can I receive my security code by email or WhatsApp?

To keep certain sensitive actions on your admin area secure (such as approving an order or adding an administrator), we send you a confirmation code to enter. Here’s how you’ll receive it.

📲 How do I receive my security code?

The code is sent to you by SMS to your mobile phone number.

If you’ve provided a landline number on your account, you’ll receive the code as a voice message.

📧 Can I receive my code by email?

No. At the moment, the security code is only sent by SMS (or by voice message for landlines).

💬 Can I receive my code via WhatsApp or another channel?

No, that’s not possible at this time.

🔒 Can I disable this two-step verification?

No. This security measure is required for every sensitive action and can’t be turned off. It ensures that only the rightful account owner can carry out these operations.

📱Can I change my phone number?

Yes. You can change it yourself if you’ve registered a trusted device, or contact our support team if you need help.