In this article, we explain how to use your Personal Services benefits.
🧐 What types of expenses are eligible?
Subject to the allowances set by your employer, you can use your benefits for the following services:
- House cleaning and domestic chores
- Minor gardening work
- Small DIY jobs
- Collection and home delivery of ironed laundry
- Home lessons: sport, music, IT
- IT or admin support at home
- Temporary maintenance, upkeep and monitoring at home
- Tele-assistance and video-assistance
- Childcare (nursery, registered childminder, babysitting). Please note, out-of-home childcare (e.g. activity clubs) is only covered for children under 6 years old.
- Accompanying children on journeys
- Tutoring or home lessons
- Support for elderly or disabled people
- Accompanying people outside their home
- Driving the vehicle of people with mobility difficulties
- Beauty treatments at home for dependent people
- Care and walking of pets (excluding veterinary care)
- Sign language interpreter, written language technician and cued speech coder
- Preparation and delivery of meals to the home
- Home delivery of groceries
🤩 How do you use your Personal Services benefits?
You are free to choose between direct payment or reimbursement on invoice.
1️⃣ Option 1: Direct payment to your service provider
Ideal if you don't want to pay upfront. The transfer is made directly to your service provider.
- Go to your Personal Services account on Swile
- Click on Pay my service provider
- Search for your service provider (name or NAN code* if they have given it to you)
- Enter the amount to be paid with your benefits
- Select the type of service
- Add a payment reference if required
- Confirm to trigger the transfer
The employee contribution is deducted directly from your payslip by your employer.
*NAN: National Affiliation Number issued by the CRCESU (CESU Reimbursement Centre).
You receive an allowance of €600, 50% funded by your employer.
You pay €200 to your service provider using your Personal Services benefits.
€200 is transferred to the provider.
€100 is deducted from your salary by your employer.
2️⃣ Option 2: Reimbursement on invoice
Use this if you have already paid your service provider yourself (card, cheque, bank transfer).
- Log in to your Personal Services account on Swile
- Click on Get reimbursed
- Choose the expense category
- Upload your proof/invoice if you used an agency
- URSSAF certificate or payslip if you directly employ the provider
- Select the bank account for reimbursement
Once your request is approved, the amount will be credited to your bank account.
The employee contribution will then be deducted from your salary.
You receive an allowance of €600, 50% funded.
You pay your service provider €200 with your own funds (card, transfer, cheque, etc.).
You upload your €200 invoice to your Swile account.
You are reimbursed €200 to your personal bank account.
€100 is deducted from your salary by your employer.
You can still submit your request even if your balance is too low. The reimbursement will be made in instalments, as your company tops up your account, without you needing to upload your invoice again.
- Log in to your Personal Services account
- Check your requests at the bottom of the page
- Click on a request to see the details
- Track the status of ongoing or closed requests
Type of provider |
Required document |
Essential information |
Service provider organisation |
Detailed invoice from the provider |
|
Domestic employee / registered childminder |
URSSAF certificate or payslip |
|
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