How do I process my employees’ requests for personalised offers?

In your admin area, go to the Gifts and Benefits menu and select the Personalised Offers tab. Here, you'll find both current and archived personalised offers.

Click on the relevant offer to:

• View the offer details and its stock
• Accept / Reject and track requests from your recipients

After clicking on the offer, you'll find the list of requests to process at the bottom of the page.

You can select multiple requests and choose to accept or reject them all at once. Alternatively, if you want more control, by clicking on the recipient's name, you can:

• Update the status of their request (pending / rejected / accepted)
• View the related offer
• Enter payment details (amount, payment method and date). Swile does not provide a payment method for personalised offers, so you'll need to handle payment directly with your recipients.