đ Step 1: Link your Swile account to Uber Eats
First of all, you need to link your Swile account to the Uber Eats app. Make sure youâve done this correctly by checking our article: How do I pay with Swile on Uber Eats? đź
If youâre still having issues after doing this, click on the problem youâre experiencing to see what to do next:
When searching on Uber Eats, make sure you filter for places that accept Swile. Click on meal vouchers in the filters, then select Swile accepted. If the restaurant hasnât set up Swile on Uber Eats, you wonât be able to pay with your card.
You can pay up to âŹ25 in meal vouchers at restaurants that accept Swile from Monday to Saturday, excluding public holidays. Delivery fees arenât considered food items and so canât be paid for with your Swile account. Make sure youâve added another bank card or a PayPal account to your Uber Eats account to complete your order.
Check that your meal voucher balance is enough to cover your order. You can do this directly from your Swile account.
Itâs also possible that some of your items arenât eligible, as your meal voucher card can only be used to buy food products. Alcohol isnât included. So you canât pay for an order that contains alcohol đ„.
If Apple Wallet is set as your default payment method on the Uber Eats mobile app, you wonât be able to use your meal vouchers.
Turn off this setting and add your bank card so you can pay for your order.
Youâve linked your Swile account and selected your balance at checkout. But delivery and service fees canât be paid with meal vouchers. Youâll need to add a personal bank card (not your Swile card) to cover these costs.
If youâve followed all the steps above but still canât place your order, please get in touch with us.
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