Why is my balance shown as insufficient even though I still have meal vouchers left?

In line with current legislation, you can use up to €25 in meal vouchers per day in restaurants and food shops.

👉 Please make sure that:

  • Your transaction amount is less than €25,

  • and that you haven’t already made any other payments with meal vouchers on the same day (as this could mean you reach your daily limit).

💡 Good to know

If you want to pay more than €25 in a single day, you can activate the bank card top-up
The additional amount (over €25) will then be debited directly from your bank account.

To find out more, see: How do I use the bank card top-up?

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