I have received an email to access my company's Works Council platform – what should I do?

Has your administrator invited you to join their Benefits platform or credited you with gift vouchers, Culture vouchers or Holiday benefits?

To activate your new benefit, find the activation email sent by your administrator, then click on Activate my gift.

Example of a benefit activation email    Example of a benefit activation button

 

How do I activate my gift vouchers, Culture vouchers or Holiday benefits depending on my situation?

How do I activate my gift vouchers, Culture vouchers or Holiday benefits if I’m already logged in to my Swile account?

Make sure you’re logged in to your chosen Swile account, then click on Yes, continue with this account.

The window will close and your new benefit will be automatically added to your Swile account. You can use it straight away.

How do I activate my gift vouchers, Culture vouchers or Holiday benefits if I already have a Swile account but I’m not logged in?

If you already have a Swile account, log in to that account. Your new benefit will be automatically added to your existing account.

How do I know if I already have a Swile account?

You already have a Swile account if:

  • you have a physical Swile card or a virtual card on your phone;
  • you’ve already paid for your lunch with Swile;
  • you’ve already received a benefit, such as a Christmas benefit or a Culture benefit.

If any of these apply to you, your Swile account already exists.

If you can’t remember your password, click on Forgotten password. A new password will be sent to you.

How do I activate my gift vouchers, Culture vouchers or Holiday benefits if I don’t have a Swile account?
  1. Step 1: Secure your account by entering your phone number, then the code you receive by SMS.
  2. Step 2: Enter your email address, surname and first name.
  3. Step 3: Choose a strong password.

Once your account has been created, your new benefit will be automatically added to your new Swile account. You can use it straight away.

You have not found an answer to your questions?

If you have any questions or complaints, please send us a message.
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