👩💻 Where can you find your Gift and Benefits invoices?
You can access your Gift and Benefits invoices at any time from your Gift and Benefits area:
- In the Accounting tab: Here you'll find all your invoices and credit notes
- In the Orders tab: Click on the relevant order, then on your entity's name, and you'll find the accounting documents specifically related to that order
👉 For each order, we provide:
A proforma invoice: This is available before the final invoice, which will be issued when the top-up is made.
An invoice for management fees and an invoice for the top-up itself: These are issued as soon as your recipients are credited. Top-ups are not subject to VAT. These invoices should be paid by bank transfer to the Swile account details shown on the invoice (not from your pot). Please include the invoice reference in the payment description.
🧾 Can you get an invoice for topping up your pot?
We issue a deposit receipt for your pot once the transfer has been received. The invoice linked to your order is only generated once your recipients have been credited.
Beforehand, you can download a proforma invoice. These invoices are available in your order history and in the Accounting > Invoices tab.
🔎 Your departments require proof to credit your company pot
We recommend crediting your pot first and then placing your order.
However, your internal teams may sometimes ask for proof before they can make the transfer to your pot. In this case, you can complete your order first, then download a proforma invoice to send to your teams so they can make the transfer to the pot. As soon as the pot is credited, your order will be automatically validated on the scheduled date. Once the accounts have been topped up, you'll have access to the final invoice.
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