How can I find the details and history of my gift voucher orders ?

You can access all past and pending orders in the Orders tab of your Gift voucher administrator space.

Several items of information are visible at a glance 👇

- Order name : URSSAF event
- Status : sent, delivered, cancelled, insufficient fund reserve balance, ready for validation
- Refill date : date on which your beneficiaries will be credited with gift vouchers
- Placed by : the first and last name of the administrator who placed the order
- Amount : the total amount of your order
- Actions : to cancel or resume a pending order

🗑 On this page, you'll have the option of cancelling your order (if the refill date is in the future) by clicking on the little basket. To find out more, see : How do I cancel a gift voucher order ?

👩‍💻 By clicking on the order of your choice, you will find detailed information on each of your orders : 

- The total amount of your order
- Communication and refill dates
- Information on invoicing center(s)
- Flyer delivery details
- Customization options for the refill email
- Details of endowments paid out : names of beneficiaries, dates, amounts
- Details of all invoiced amounts

💡 Your order file can be downloaded by clicking on the Download CSV button.

💸 Invoice
The invoice will be available after the refill date in the Accounting documents tab of your administrator space. To find out more, see : Where can I find my gift voucher invoice ?