How can I find the details and history of my gift voucher orders?

You can view all your past and pending orders in the Orders tab of your Gift Vouchers admin area.

You can see several key details at a glance 👇

• Order name: the URSSAF event

• Status: sent, delivered, cancelled, insufficient balance, ready for approval

• Top-up date: the date your recipients will receive their gift vouchers

• Placed by: the name of the admin who placed the order

• Amount: the total amount of your order

• Actions: allows you to cancel or resume an order in progress

👩‍💻 By clicking on the order of your choice, you’ll find detailed information about each of your orders:

• The total amount of your order

• The communication and top-up dates

• Information about the billing centre(s)

• Details of the Flyer delivery

• Your choices for customising the top-up email

• Details of the allocations made: recipients’ names, dates, amounts

• Breakdown of the different amounts invoiced

💡 The file you used for the order can be downloaded by clicking the Download CSV button.