How to check the balance of a voucher purchased through my Swile account?

You can use your gift vouchers, Culture vouchers or Holiday Benefits to buy a gift card, cinema tickets, entry to theme parks or cultural tickets, such as tickets for museums or shows.

For more information, see the article Buying a gift card or e-ticket.

How do I check the balance of a multi-store card?

If you have bought a multi-store card, you can check its balance by calling 01 77 86 21 21 (local call rate applies).

How do I check the balance of a gift card bought from the shop?

To find out the balance of a gift card, select the relevant retailer below to see how to check it.

Amazon: check the balance of a gift card

To check and use your gift card balance, you need to register it on your Amazon account.

  1. Step 1: Log in to your Amazon account.
  2. Step 2: Add items to your basket.
  3. Step 3: Click on Proceed to checkout.
  4. Step 4: Select your delivery address until you reach the Select a payment method step.
  5. Step 5: Scroll down to the Gift Cards, Gift Pass section.
  6. Step 6: Enter your gift card code, then click Apply.
  7. Step 7: To confirm your order, click Continue.
Auchan: check the balance of a gift card
  1. Step 1: Click this link to go to the Auchan website.
  2. Step 2: Enter your gift card number and PIN code.
  3. Step 3: Click on Check a gift card.
  4. Step 4: Tick the box to confirm you are not a robot.
  5. Step 5: Check your gift card balance, expiry date and terms of use.
Carrefour: check the balance of a gift card
  1. Step 1: Click this link to go to the Carrefour website.
  2. Step 2: Click on Check balance.
  3. Step 3: Enter your gift card number, then click Confirm.
  4. Step 4: Enter your PIN code, then click Confirm again.
  5. Step 5: Check your gift card balance and expiry date.
Cultura: check the balance of a gift card
  1. Step 1: Click this link to go to the Cultura website, then scroll to the bottom of the page.
  2. Step 2: Enter your 16-digit gift card number and the 3-digit security code.
  3. Step 3: Click on Check your balance.
  4. Step 4: Check your balance and the expiry date of your card.
Decathlon: check the balance of a gift card
  1. Step 1: Click this link to go to the Decathlon website.
  2. Step 2: Enter your 16-digit gift card number and your PIN code.
  3. Step 3: Click on Ok.
  4. Step 4: Check your balance and the expiry date of your gift card.
Fnac / Darty: check the balance of a gift card
  1. Step 1: Click this link to go to the Fnac website.
  2. Step 2: Enter your gift card number (16 or 19 digits) and your PIN code.
  3. Step 3: Click on Confirm.
  4. Step 4: Complete the task requested by the website to confirm you are not a robot.
  5. Step 5: Check your card activation date, balance and expiry date.
Galeries Lafayette: check the balance of a gift card
  1. Step 1: Click this link to go to the Galeries Lafayette website.
  2. Step 2: Enter your gift card number and your PIN code.
  3. Step 3: Tick the I'm not a robot box, then click Confirm.
  4. Step 4: Check your balance and the expiry date of your gift card.
H&M: check the balance of a gift card
  1. Step 1: Click this link to go to the H&M website.
  2. Step 2: Enter your gift card number and your PIN code.
  3. Step 3: Click on View balance.
  4. Step 4: Check your balance and the expiry date of your gift card.
Leroy Merlin: check the balance of a gift card
  1. Step 1: Click this link to go to the Leroy Merlin website.
  2. Step 2: Enter your gift card number and your PIN code.
  3. Step 3: Click on View remaining amount.
  4. Step 4: Check your balance and the expiry date of your gift card.
Oxybul or ID Kids: check the balance of a gift card
  1. Step 1: Click this link to go to the ID Kids website.
  2. Step 2: Enter your gift card number and your PIN code.
  3. Step 3: Tick the box to confirm you are not a robot.
  4. Step 4: Click on Confirm.
  5. Step 5: Check your balance and the expiry date of your gift card.
Sephora: check the balance of a gift card

For some retailers such as Cdiscount, Zalando, Ikea and Vertbaudet, you need to log in to your customer account to check your gift card balance.

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