What is the validity period of my gift vouchers and Culture vouchers?

Your gift vouchers and Culture vouchers are valid for 12 months from their date of issue. This date is the day you receive the email letting you know a new benefit is available.

You can check the exact expiry date in your Swile account by opening the relevant gift voucher account.

You’ll receive an email one month before your gift vouchers or Culture vouchers expire to remind you to use them in time.

Can I recover expired gift vouchers or Culture vouchers?

In line with current legislation, expired gift vouchers and Culture vouchers cannot be recredited. It’s not possible to recover expired vouchers.

How can I use my gift vouchers and Culture vouchers before they expire?

See the article How to use my gift vouchers.

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