Your works council (CSE) or your company credits your gift vouchers. You can then spend them from your Swile account, accessible via the Swile App or on a computer, retailer by retailer.
Important
To spend your gift vouchers at retailers that sell food products*, such as supermarkets, Amazon or Cdiscount, you must purchase a gift card from your Swile account.
You cannot buy fuel with your gift vouchers.
How do I spend my gift vouchers from my account?
- Step 1: From your Swile account, open the relevant gift voucher account.
- Step 2: To spend your gift vouchers, search for the retailer of your choice or browse the available retailers.
- Step 3: To choose how to spend your gift vouchers, select Spend online or Spend in store, depending on the options offered by the retailer.
- Step 4: To finalise your gift voucher spend, choose the method offered: Gift card or Swile card.
The terms of use for gift vouchers vary from one retailer to another. The steps to follow are shown for each retailer available in the relevant gift voucher account.
How do I choose between a gift card and a Swile card?
- Gift card: you buy it with your allowance and receive it within a few minutes. The amount can exceed your available balance. You can then pay the difference with your personal bank card.
- Swile card: you use it like a bank card, online or in store, at eligible retailers*. The payment is deducted from your allowance, up to your available balance.
Each retailer indicates which spending methods are accepted. Some retailers only accept gift cards. Others only accept the Swile card.
Where can I spend my gift vouchers depending on their type?
The allocation and use of gift vouchers is regulated by URSSAF. Each type of gift voucher is subject to specific rules.
From your Swile account, only retailers eligible for the chosen allowance are displayed.
How do I spend my Adult gift vouchers?
Adult gift vouchers, such as Christmas vouchers for employees, birth or adoption, marriage or civil partnership, Mother’s Day, Father’s Day or retirement, can be spent at retailers in fashion, beauty, games, leisure, sport, cinema, travel, furniture, DIY, culture, car and motorbike, excluding fuel.
You cannot spend your Adult gift vouchers directly at retailers that sell food products, such as supermarkets, Amazon or Cdiscount. You must purchase a gift card from your Swile account.
How do I spend my Child gift vouchers?
Child gift vouchers, intended for children’s Christmas, can be spent at retailers selling goods for children under 16. Services are not included.
You can use Child gift vouchers for:
- fashion: accessories, jewellery, clothing and shoes;
- leisure and sports equipment;
- books, music and high-tech equipment;
- games and toys;
- leisure activities suitable for children, such as theme parks and cinemas.
Certain categories of retailers are not eligible for Child gift vouchers:
- DIY and gardening;
- furniture and home decor;
- car and motorbike;
- food retailers;
- pet shops.
You cannot spend your Child Christmas gift vouchers directly at retailers that sell food products, such as supermarkets or Cdiscount. You must purchase a gift card from your Swile account.
How do I spend my Back-to-school gift vouchers?
Back-to-school gift vouchers can be spent at retailers offering items related to the start of the school year, such as:
- school supplies: school bags, stationery and bookshops;
- clothing: clothes, shoes and sportswear, excluding luxury goods;
- IT equipment: computers and tablets, excluding retailers that also sell household appliances.
You cannot spend your Back-to-school gift vouchers directly at retailers that sell food products, such as supermarkets or Cdiscount. You must purchase a gift card from your Swile account.
How do I spend my Culture vouchers?
Culture vouchers can be spent at retailers offering cultural products and services, such as:
- tickets for shows, theatre and music;
- cinema tickets;
- tickets for museums, exhibitions, historic monuments and conferences;
- theme parks;
- books, excluding school textbooks, comics, e-books and online press;
- music or video media: CDs, DVDs, video and multimedia.
When a retailer also sells other types of products, such as Carrefour or Fnac, you must purchase a culture-specific gift card from your Swile account.
*Regulations do not allow the purchase of food products with gift vouchers. Nor do they allow the purchase of gift cards valid for food products, or the purchase of fuel.
Exception: You can spend your Adult gift vouchers at delicatessens, wine merchants and chocolatiers.
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