As a meal voucher administrator, if your company has several offices, you’ll need to register the address of each one. Depending on where you view it in your admin area, this address has two different names:
- In the settings, it’s called the delivery address.
- On an employee’s profile, it’s called the base location.
It’s the same information: the address of the office to which an employee is assigned.
Its purpose depends on how the meal voucher cards are ordered:
- In most cases, each recipient orders and receives their own card. You don’t need to manage any deliveries: the address is only used to identify each employee’s base office.
- If you’ve chosen to order the cards from your admin area, this address is used as the delivery address: the cards are sent to the relevant employees’ base office.
💡 Things to check before you start
The way meal voucher cards are ordered (by the recipient or by the administrator) is set up when your account is configured, together with your account manager. The steps below cover managing these addresses, which are used as delivery addresses when you order cards from your admin area.
How do I add a delivery address for my meal voucher cards?
Add a new delivery address, i.e. the address of an office (the base location for employees):
- Step 1: Go to the meal vouchers menu.
- Step 2: Click on Settings, then go to the Addresses section.
- Step 3: At the bottom of the page, find the Delivery section.
- Step 4: Click on Add an address, then fill in the required information.
- Step 5: Click Add to confirm the new delivery address.
How do I edit a delivery address for my meal voucher cards?
Edit a delivery address already saved in your meal voucher admin area:
- Step 1: Go to the meal vouchers menu.
- Step 2: Click on Settings, then go to the Addresses section.
- Step 3: At the bottom of the page, find the Delivery section.
-
Step 4: Click the edit icon (pencil)
. You can then update the address as needed or set it as the default delivery address.
How do I delete a delivery address for my meal voucher cards?
Delete a delivery address saved in your meal voucher admin area:
- Step 1: Go to the meal vouchers menu.
- Step 2: Click on Settings, then go to the Addresses section.
- Step 3: At the bottom of the page, find the Delivery section.
-
Step 4: Click the delete icon (bin)
. You can’t delete the address set as default.
If any employees are still linked to the base location, you must transfer them before you can archive it:
- Step 1: Start archiving the base location: a dedicated pop-up will open automatically.
- Step 2: Select the new base location for the employees.
- Step 3: Confirm: all employees will be transferred in one go, and the original base location will then be archived automatically.
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