How can I tell if a colleague has activated their Swile account, and how can I resend them an invitation?

👥 How can I tell if an employee has activated their account?

Go to the Employees menu.

A status is shown next to each employee:

  • Awaiting activation: the employee hasn't activated their account yet.
  • Invitation scheduled: an invitation has been scheduled to be sent. Click on the employee's row to see the planned date ("invitation scheduled for XX/XX").
  • Invitation not scheduled: the account has been created, but no invitation has been sent yet.
  • Active: the employee has accepted the invitation. To see this status, click on the relevant employee's row.
📩 How do I resend an account activation invitation?

If needed, you can resend an invitation in two ways.

1. To all employees who haven't activated their account (bulk send)

  • Go to the Employees menu.
  • Click on Resend invitations.

2. To a specific employee (individual send)

  • Go to the Employees menu.
  • Find the profile and click on it.
  • Click the Resend invitation button.

🔍 Can I filter to narrow down the results?

In the Employees menu, you can filter the list by:

  • Status: Admins only / Awaiting activation / Recently removed.
  • Programmes: useful if you have several programmes (e.g. meal vouchers and gifts).
  • Companies: useful if you manage several companies.
📤 How do I export the list of employees?
  • Go to the Employees menu.
  • Filter by status, programme or company if needed. If you don't use a filter, all employees will be exported.
  • Click on Actions, then Export employee list.

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