How do I resend invitation emails to my beneficiaries (Gifts and Benefits)?

You can resend the invitation for your recipients to activate their Swile account in two ways: individually or in bulk.

Resend an invitation individually

1. In the Recipients tab, search for the name of the relevant employee.
2. Click on the resend invitation icon at the end of the recipient’s row.

The recipient will then receive the invitation email again to activate their Swile account.

Resend invitations in bulk to recipients who haven’t activated their account

In the Employees tab, click on Resend invitations. All recipients whose accounts are still awaiting activation will receive the invitation email again.

🎬 Video explanation

Your Gifts and Benefits recipients also receive reminder emails to activate the benefit you’ve credited to their account. These reminders are sent automatically until the recipient activates their benefit.

To manually resend the benefit activation reminder email:

1. Step 1: Go to the Gifts and Benefits menu.
2. Step 2: Click on the Campaigns tab.
3. Step 3: Click on the relevant campaign.

4. Step 4: Click on the Recipients list sub-tab and filter by activation status "Awaiting activation".

   

5. Step 5: A banner will let you know that some recipients are still awaiting activation. Click on the Send reminder email button.

   

If you don’t have this option yet, it means your company hasn’t switched to the new benefit activation process. The recipient doesn’t need to complete this step.