Change the billing frequency on Swile Travel

On our Swile Travel platform, we distinguish 2 types of invoices: invoices, and credit notes.

👉 Invoices

For each billing entity, you can choose the billing frequency:

• Go to the Administration tab
• Click on Billing entities
• Click on Edit
• Choose what suits you best from the Invoicing frequency menu

Frequency specifications 👇

• Monthly: on the 1st of each month, at 07:00 (Paris time), we'll send you an invoice by email*. This will include all reservations made during the current month for this billing entity, as well as refunds and subscriptions.
• Bi-monthly: on the same principle, on the 15th and 1st of each month, at 07:00 (Paris time), we will send you an invoice by email*.
• Weekly: on the same principle, every Friday, at 6 p.m. (Paris time), we'll send you an invoice by email*.
• On reservation: we will send you an invoice by email each time you pay for a reservation.

📩 If you have not received an invoice, or no invoice is available on your space, there has been no activity on your account.

👉 Credit notes

As soon as a refund has been made, in order to justify the accounting entries, they appear on the monthly/bimonthly/weekly invoice in the “Refunds” section.

In the case of invoicing by reservation, credit notes and refunds are sent to the same recipients as the monthly invoice, every 1st of the month at 07:00 in the morning.

The sum of services to be reimbursed is deducted directly from the invoice.