To enable your employees to make reservations, you need to set up your payment methods in advance. To manage payment methods, you must be an account administrator.
💸 The payment methods available are :
- Direct debit (either at the time of booking, or monthly)
- Bank transfer: only if you have a Premium contract - contact us if you wish to set this up.
👩💻 Find your payment means
Go to your Administration tab and click on Invoicing > Payment means.
This tab lets you find all your current payment methods and the billing entities to which they are attached.
💸 Add a direct debit mandate
- Click on Invoicing > Payment means.
- Click on New bank account and fill in the required information.
✍️ Edit or delete a payment method
For these requests, please contact us by filling in this form.
In the event of a request to delete a direct debit mandate: if this is your only means of payment, remember to create a new one before making the request.
💡 Good to know
- You can link a payment method to several billing entities.
- Remember to add your IBAN in the payment method (without your IBAN, we will not be able to issue a refund if necessary).
- You cannot change the payment frequency yourself (at booking or monthly); to do so, please, contact our customer service.
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