To enable your employees to make reservations, you need to set up your payment methods in advance. To manage payment methods, you must be an account administrator.
💸 The payment methods available are :
- Direct debit (either at the time of booking, or monthly)
- Bank transfer: only if you have a Premium contract - contact us if you wish to set this up.
👩💻 Find your payment means
Go to your Administration tab and click on Payment means.
This tab lets you find all your current payment methods and the billing entities to which they are attached.
💸 Add a direct debit mandate
- Go to your Administration tab
- Click on Payment means
- Click on New bank account > Let's go
- A form appears. Fill in your country and the required information.
- Follow the steps until the end to confirm.
✍️ Edit or delete a payment method
For these requests, please contact us by filling in this form.
In the event of a request to delete a direct debit mandate: if this is your only means of payment, remember to create a new one before making the request.
💡 Good to know
- You can link a payment method to several billing entities.
- Remember to add your IBAN in the payment method (without your IBAN, we will not be able to issue a refund if necessary).
- You cannot change the payment frequency yourself (at booking or monthly); to do so, please, contact our customer service.
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