How do I buy a multi-brand gift card with my gift vouchers?

You can use your gift vouchers (excluding culture vouchers) to buy a multi-store gift card from the Swile shop. This card can be used by you or given as a gift to friends and family, for example 🎁

👉 The minimum amount to buy a multi-store gift card is 20 euros. This means you must have at least €20 in the gift voucher account you wish to use.

👉 It is valid at the network of retailers eligible for the type of gift vouchers you have received (to find out more, see this detailed page). 

🛍 How do I buy a multi-store gift card? 
  • Click on the gift voucher account you want to use
  • Click on Spend

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  • Select Gift card then click Confirm

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  • Choose the amount and click Convert to gift card

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  • Enter the delivery address for the card

  • Click Confirm and pay. For security, you’ll be asked for your password or Face ID. Click Confirm. Your order is now complete 🎉

💌 How long does delivery take?  

Delivery takes 7 days from the date your order is confirmed. 

 📆 How long is the card valid for?  

The card is valid for one year from the date of your order.

📍 Can I have the card delivered to a pick-up point or a business address?  

No, the card can only be delivered to a home address. 

💸 How can I check the remaining balance on my multi-store gift card?

You can check your multi-store gift card balance by calling the Interactive Voice Server on 01 77 86 21 21 (local call rate).

🤑 How do I use the multi-store gift card?

You can use the card in one or more transactions at our partner retailers. To see the list: go to your order history in your Swile account and click on View list of partner retailers

  • 👉 In-store spending: The retailer needs to swipe the magnetic strip on the back of your multi-store gift card through their card machine. 
  • 👉 Online spending: Choose VISA or Cado payment and enter the 16-digit card number, expiry date and security code (3 digits). These details may be hidden under a scratch-off panel. At some partner retailers, you can also top up your payment with your bank card. 

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