How and When Can I Use My Holiday Benefits?

Your Works Council (CSE) or employer can grant you Holiday Benefits to use, as the name suggests, for your holidays (accommodation; transport; culture and sport; art and leisure). Here’s everything you need to know to make the most of them 🤩🏝️.

😍 How do you know if you have Holiday Benefits and when are they credited?

Your CSE or employer is responsible for ordering your Holiday Benefits and choosing when they are loaded onto your account. You’ll receive two notifications about this:

  1. An email letting you know your Holiday Benefits have been credited to your Swile account
  2. Another email to guide you on how to use them
👩‍💻 Where can you find your Holiday Benefits and check your balance?

On your Swile account, go to the Accounts tab to see your Benefits and your remaining balance.

🤑 How do you use your Holiday Benefits?

To spend your Holiday Benefits, make sure you’ve activated your account first. If you need help, see: How do I activate my account?

Once your account is activated, you have two ways to use your Holiday Benefits:

  • Convert them into a gift voucher directly from your Swile account
  • Spend them with your Swile card, either online or at your holiday destination.

💡 Good to know: The amount must be less than or equal to your balance. It’s not possible to activate relay by card payment.

  • For online payments, make sure you have enough Holiday Benefits balance to cover your purchase.
  • In shops, you can ask to split the payment if needed (one with your Swile card and the rest with your own payment method).

📌 You can only spend your Holiday Benefits for your holidays (accommodation; transport; culture/sport; art/leisure). You cannot use them for food and drink. For more details on where you can spend them, see this article: Where and how can I spend my Holiday Benefits?

📆 How long are Holiday Benefits valid for?

Your Holiday Benefits are valid for 2 years from the date they’re made available on your Swile account. After this period, they expire and can’t be recovered. You can check the expiry date of your Holiday Benefits in the Accounts tab on your Swile account.

😢 Having trouble with a payment?

Oh no! 😢 Check our dedicated help page to find out more: What should I do if I have a problem paying with my Holiday Benefits?

🥥 The cherry on top? The Bons Plans shop 😏

When you have Holiday Benefits, you also get access to our Bons Plans shop. This is a discounted shop where you can only pay by bank card. To find out more, see: The Bons Plans shop

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