How do I use my virtual card dedicated to commuting expenses?

Depending on your account settings, you may have access to a virtual card dedicated to spending your home-to-work travel benefits*.

🧐 What is the home-to-work travel virtual card for?

The home-to-work travel virtual card is used to pay for purchases related to your home-to-work travel benefits at eligible retailers. Once activated, you can add it to your phone's Wallet (Apple, Samsung, Android).

⚠️ Please note, it will be linked only to your home-to-work travel balance. You won't be able to use it for other benefits (such as meal vouchers or gift cards, for example).

📱 How do I activate the home-to-work travel virtual card and add it to my phone's Wallet?

First, you'll need to activate your home-to-work travel virtual card. To do this:

  • Go to your home-to-work travel account

  • Click on the Pay with my phone button, as shown in the image below:

  • Read the information provided

  • Click on the Activate virtual card button and add it to your phone's wallet

🤑 How do I use my virtual card?

👉 To pay in-store:

  • Make sure you're paying at an eligible retailer. It must be a business dedicated to mobility.

  • Pay with your phone on the shop's card reader. If needed, see our dedicated article: How do I pay with my phone?

👉 To pay online:

  • Make sure you're paying on an eligible website. It must be a business dedicated to mobility.

  • When paying, choose to pay by card and enter your card details. You can find your card details:

    • Either from your home-to-work travel account, by clicking on the View my mobility card button

    • Or from the Cards tab in your Swile account. ⚠️ Please note: Your mobility card is different from other cards you may have on your account (meal vouchers or gift cards). It is labelled "Home-to-work travel", as shown above.

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*📌 If you don't have this virtual card, it means you're not eligible for this service.

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