How to manage article topics in the "Communication" menu?

The Communication tab — and therefore the Themes tab — is only available if your organisation has subscribed to it.

In the Communication menu of your admin area, you can group your CSE portal articles by theme. Here’s how to create, organise or edit themes 🙌 

💡 What can you include in a theme?

A theme is made up of published articles only. 💡 Tip: If you want to include documents, just add them to an article.

👨‍💻 How do you create a theme? 

To create a new theme, go to the Communication menu, select the Themes tab and click on Create a theme. Fill in the required details: 

• A title (required) and a description (optional)
• Choose a background colour and an icon (required)
• Once these are set, you can select articles from a library that only lists articles with “Published” status. You can search for articles by keywords.

🫡 How do you organise themes? 

• Themes can be reordered by dragging and dropping them.
• The order you set will be instantly reflected on your colleagues’ accounts. 

📤 How do you edit or delete a theme? 

• To edit a theme: Click on it, then click Edit details. You can change the following at any time: title, description, colour, image

• To delete a theme: Select the relevant articles and click Remove. Deleting a theme will only remove the article from the theme (it won’t be deleted from the portal). 

🧐 How do themes appear on employees’ accounts? 

• Themes are visible on the homepage, called “CSE Themes”. To access them, users can:

  • Either click on the section title → This opens the full list of themes.

  • Or click on a theme → This opens its dedicated page.

• The way themes are displayed depends on the device used:

  • 📱On mobile: shown under News

  • 🖥️ On web: directly under Featured articles

📌 To find out more about the Communication tab, see: How do I manage your CSE area (the "Communication" menu)?