How to adjust, modify, and delete an individual beneficiary limit in Gifts and Benefits

This article is for Swile administrators of the Gifts and Benefits programme. Once you’ve created a cap per recipient, you can manage it at any time. This article explains how to:

  • manually adjust the balance of a recipient’s Gifts and Benefits cap;
  • edit a cap (name, dates, amount, criteria);
  • delete a cap;
  • view usage details of the cap for each recipient;
  • record usage outside Swile that affects the cap.

Expand the procedure you need below.

💶 How do I manually adjust a recipient’s Gifts and Benefits cap balance?

As a Swile administrator, you can adjust a recipient’s Gifts and Benefits cap balance at any time, either individually or in bulk. Manually adjusting the Social and Cultural Activities (ASC) cap is especially useful for including ASC benefits a colleague has used outside Swile.

  1. Step 1: Go to the Gifts and Benefits menu > Caps tab.
  2. Step 2: Click on the relevant cap.
  3. Step 3: In the By recipient sub-tab, search for the recipient.
  4. Step 4: At the end of the recipient’s row, click the three dots > Edit cap.
  5. Step 5: Enter the new cap to apply and save.
✏️ How do I edit a cap for grants and personalised offers?

You can edit all fields of a cap per recipient (name, start date, end date, amount, criteria), with immediate effect.

  1. Step 1: Go to the Gifts and Benefits menu > Caps tab.
  2. Step 2: In the By recipient sub-tab, click on the relevant cap.
  3. Step 3: Click Edit.
  4. Step 4: You’ll see the different options for your cap—edit them as needed.
🗑️ How do I delete a cap per recipient for grants and personalised offers?

To delete a cap per recipient:

  1. Go to the Gifts and Benefits menu, Caps tab, By recipient sub-tab.
  2. On the row of the relevant cap, click the bin to delete the cap.

Deleting a Gifts and Benefits cap per recipient is permanent: the cap is treated as if it never existed, no usage history per recipient is kept, and the relevant grants and personalised offers can be linked to another cap.

🔍 How do I view the usage details of a cap for each recipient?
  1. Step 1: Go to the Gifts and Benefits menu, Caps tab, By recipient sub-tab.
  2. Step 2: Click on the relevant cap.
  3. Step 3: On the row of the relevant recipient, click the three dots at the end of the row, then View details.
  4. Step 4: You can then see the amount allocated, used, and remaining.
➕ How do I record usage outside Swile and affect a recipient’s Gifts and Benefits cap?
  1. Step 1: Go to the Gifts and Benefits menu, Caps tab, By recipient sub-tab.
  2. Step 2: Click on the relevant cap.
  3. Step 3: On the row of the relevant recipient, click the three dots at the end of the row, then Add an operation.
  4. Step 4: Enter the operation done outside Swile with the following details: date, description, type (used or credited), and amount.

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