As an administrator, you can track the activation of your colleagues' accounts from the Colleagues menu. From this area, you can check their activation status, resend invitations, filter the list, and export it.
💡 How do I filter by a single entity, or view all colleagues?
If you manage several entities, use the filter at the top of the Colleagues page. Select a specific company to display colleagues from that entity, or choose All colleagues to include everyone. This filter applies to all actions described in this article.
👥 How do I know if a colleague has activated their account?
Go to the Colleagues menu. A status is shown next to each colleague:
- Awaiting activation: the colleague hasn't activated their account yet.
- Invitation scheduled: an invitation has been scheduled to be sent. Click on the colleague's row to see the planned date (“invitation scheduled for XX/XX”).
- Invitation not scheduled: the account has been created, but no invitation has been generated yet.
- Active: the colleague has accepted the invitation. To see this status, click on the relevant colleague's row.
📩 How do I resend an account activation invitation?
If needed, you can resend an invitation in two ways.
1. To all colleagues who haven't activated their account (bulk send)
- Go to the Colleagues menu.
- Click on Resend invitations.
2. To a specific colleague (individual send)
- Go to the Colleagues menu.
- Find the profile and click on it.
- Click the Resend invitation button.
🔍 How do I filter the list of colleagues?
In the Colleagues menu, you can filter the list by:
- Status: Admins only / Awaiting activation / Recently removed.
- Programmes: useful if you have several programmes (e.g. meal vouchers and gifts).
- Companies: useful if you manage several companies.
📤 How do I export the list of colleagues?
- Go to the Colleagues menu.
- Filter by status, programme or company if needed. If you don't use a filter, all colleagues will be exported.
- Click on Actions, then Export the list of colleagues.
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