How to change the RIB or the direct debit mandate signatory

If you wish to update the RIB of your direct debit mandate, or the signatory of the mandate, you will need to modify the direct debit mandate on your account. To do this :

  • Go to the Settings tab
  • At the bottom of the page, click on Change debit mandate

  • Fill in the new bank details for the signatory
  • Confirm
  • Save the SEPA mandate mceclip0.png and send it signed by email to entreprise@swile.co

📌 By clicking on ‘validate’, you electronically sign this mandate form. By signing, you authorise Swile to send instructions to your bank to debit your account on your next order.

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