How to Make a Claim Regarding a Car Rental?

Do you need to make a complaint following your car hire? 🚘 Please contact us and provide the following information:

Swile booking reference
Details of your complaint
The signed rental agreement, if you have it
Vehicle condition reports (at pick-up and return)
The rental company’s invoice
A copy of your bank statement showing the rental company’s charge, if applicable
Any other information you think is important for us to know

Once we’ve received these details, we’ll be able to open a case with our provider to review your complaint.

⛔️ Please note

If any of these items are missing, we won’t be able to help you.

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