đ You've booked a car but might be late to pick it up
Generally, a delay of up to 30 minutes is allowed, provided it is during the agency's official opening hours. After 30 minutes, the vehicle may be given to another customer and you won't be able to get a refund for your booking.
âïž We recommend letting Swile Travel and the rental company know if you're running late, to avoid any confusion. You can call our emergency number: 0184803880
đ You've hired a car but might be late returning it
If you're late returning your hire car, you may have to pay a late fee as stated in your contract with the rental company. Swile Travel can't be billed for this delay, so you'll need to pay the rental company directly.
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