Add beneficiaries to the mobility programme

Follow the detailed steps below to add your beneficiaries 👇

1. Go to your admin area
2. Click on New order at the top right

3. You'll have the option to customise the CSV file. Make sure to tick the options you need:

• Employee number: You can add an employee number for your new beneficiaries if needed.

• Billing code: If your company has several billing points (for example, an office in Paris and one in Montpellier). Enter the code linked to the relevant billing point in your CSV file. If the displayed address is incorrect, please contact your account manager or customer service to update it.

• Delivery code: For card delivery to the office or home (for office delivery, enter the delivery point code; for home delivery, enter D [for home] and fill in your beneficiary's address). If the displayed address is incorrect, please contact your account manager or customer service to update it.

• Employee without email: If your company wants to add employees who don't have an email address. Invitations will be sent by post, either to the office or home (make sure to provide the delivery address for these beneficiaries).

4. Click on Download my file

5. Fill in your beneficiary's details as well as the information for the fields you selected in step 4 (leave the amount column blank if you don't want to credit this person, but just add them as a beneficiary)

6. Save and upload the file in the designated area

7. Enter your chosen communication date (by post or email)

8. Enter a top-up date as required (cards will only be sent on the specified top-up date, not before)

9. Once you've clicked Continue, you'll see this message summarising your order

If all the information is correct, confirm your order; if not, click the small cross at the top right.

💡 Our system will automatically detect beneficiaries who need a card order.

10. As soon as your order is complete, the employee will appear straight away in the list of beneficiaries!