When you enable payments on one or more delivery platforms, online orders are paid by Swile via a bank transfer (đĄ unlike in-person payments, which are settled through your bank card tele-collection).
Youâll receive your bank transfer under the name Swile within 3 working days (timing may vary depending on your bank) after your invoice is issued.
On the first and second pages of your invoice, youâll find a summary of:
- transactions taken in person
- transactions made on delivery platforms (e.g. Uber Eats, Deliveroo) or those processed via a Paygreen or Yavin integration.
Itâs possible that the total of your online orders is less than your commission amount. This can happen if you have a lot of in-person transactions and only a few online orders.
Swile then calculates your commission and deducts the amount of your online orders from this commission.
Contact us via our online form or from your affiliate area using the Help button, specifying the relevant platform(s) and attaching your invoices. Weâll be happy to help. đ
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