I have received several cards: which one should I use?

Have you received several cards and want to know which one to use? Just follow these steps:

1. Log in to your account

To identify your active card, you’ll need to check your personal account area.

• If your account is already active: Log in with your usual details.

• If you haven’t activated your account yet: Activate it 🚀. If you need help, check out our article: How do I activate my account and use my card?

2. Go to the "Cards" tab

Once you’re logged in on the app or website:

• Head to the "Cards" menu (depending on your interface: "Menu > Cards").

• Compare the last 4 digits of the card number shown on your screen with those on your physical cards.

• If you find the last 4 digits of your physical card on your Swile account, that’s the right card to keep 😊

• 💡 You might have several cards on your account (swipe the card to the left in the app). If you have more than one card on your account that matches your physical cards, you can keep them all.

3. What should I do with the other card?

Once you’ve identified the right card, the old one (or any that don’t appear in your app) is no longer needed.

You can destroy it, but we recommend recycling it. To find out how, check our FAQ on recycling your cards.