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  1. Help Center Swile
  2. You're a user
  3. My Swile Card

My Swile Card

It's more than just a card.

  • I haven’t received my card yet – how can I track its delivery?
  • My Swile card has been stolen or lost, what should I do?
  • I reported my card as lost (or stolen), but I’ve just found it. What should I do?
  • How do I order and use my Swile card?
  • How to obtain the PIN code for my Swile card
  • How do I pay with my phone?
  • How do I enable or disable online payments with my Swile card? Why can't I pay online?
  • The delivery address for my card is incorrect
  • How does the Swile card work?
  • I entered the wrong PIN three times: how can I unblock my card?
  • Why Has the Card Payment Relay Been Deactivated?
  • How do I enable or disable contactless payments? How can I pay without a PIN code?
  • My card is about to expire, what happens next?
  • I am leaving my company: what happens to my balance and what should I do with my card?
  • How to Use the Card Relay Feature?
  • My payment with my Swile card was declined, but the amount has been debited from my account
  • How do I recycle my Swile card, its packaging, or an old meal voucher card?
  • What environmental improvements have been made to my Swile card?
  • Earn Cashback When Using Swile 💶
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