This article explains how to modify an e-mail address, a personnel number, a first or last name or a date of birth directly from your administrator space 🙌
👩💻 Modify a beneficiary's details
- Go to the collaborators tab in your administrator account
- Search for the profile of the user concerned and then remain in the General tab.
- Click on Edit
- Modify the information you want (surname, first name, email, date of birth or personnel number)
- Validate to take immediate effect! All programmes will be updated 🙌
If you need to alter your e-mail address or delete your personnel number, please read the sections below 👇
✍️ Special feature: Modification of e-mail addresses
😬 If your colleague has not been able to activate their Swile account: you can change their email address and then send them an activation email. To do this, click Resend invitation.
✌️If your colleague has already activated their account: you can only change the email address on the administrator side. This will not affect your employee's connection email address. For security reasons, only your beneficiary is authorised to change their login email. We explain how to do this here. In this case, change the information as explained at the beginning of this article 👆 until you reach the validation stage. You will simply not be able to resend an invitation.
🫣 If your employee no longer has access to their account: please contact our customer service department.
🧐 Special feature: Modification/deletion of personnel numbers
If the change involves numerous employees, or the deletion of personnel numbers, please contact us via your administrator platform, or our contact form.