Where can I download and how do I pay my Gift and Benefits invoices?

As an administrator, you can access your Gift and Benefits invoices at any time from your Gift and Benefits area:

  • In the Accounting tab: here you'll find all your invoices and credit notes.
  • In the Orders tab: click on the relevant order, then on your entity's name. You'll find the accounting documents specifically related to that order.

For each Gift and Benefits order, Swile provides the following documents:

  • A proforma invoice: available as soon as your order is finalised, before payment and the issue of vouchers.
  • An invoice for management fees and an invoice for the value of the vouchers: these are issued once Swile has received the funds and your recipients have been credited. The value of the vouchers is not subject to VAT. Payment is made by bank transfer to the Swile account details shown on your order. Please make sure to include the order number in the reference for your transfer.

⚠️ Credit after receipt of funds

The order will only be processed and your Gift and Benefits recipients credited once Swile has actually received the funds. Once the accounts have been credited, you'll have access to the final invoice.

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