This article is for employees who have a Swile card. If you made a mistake when entering your Swile card delivery address, or if your card was delivered to the wrong address, you'll need to order a new one directly from your account.
How do I reorder my Swile card from my account?
- Step 1 — Cards tab: Go to the Cards tab in your Swile account.
- Step 2 — Order not received: Click on Order not received.
- Step 3 — Confirm: Click on Confirm to reorder a new Swile card.
What should I do if the "Order not received" button doesn't appear in my account?
💡 "Order not received" button missing: report your card as lost
If the Order not received button still doesn't appear in your account and you're sure you've made a mistake with your Swile card delivery address, you'll need to report your card as lost, then order a new one from your account. The full process is explained in the article My Swile card has been stolen or lost, what should I do?
Comments
0 comments