What is the reimbursement time frame for Bimpli/Swile paper meal vouchers?

This article is about the reimbursement of your paper meal vouchers from the Bimpli and Swile brands. As an affiliate, you are reimbursed for these paper vouchers by bank transfer. The reimbursement time depends on the option you chose when you signed your contract:

• 3 to 5 days
• 7 days
• 21 days

You can find more details in the Bimpli meal voucher reimbursement terms and conditions. For instructions on submitting paper meal vouchers, see our dedicated article on submitting vouchers.

How do I change the payment time for my paper voucher reimbursements?

To change the reimbursement time for your Bimpli and Swile paper meal vouchers, contact the affiliate service using the Bimpli contact form, specifying the new time frame you would like.

What should I do if I haven't received my Bimpli paper meal voucher reimbursement?

First, make sure that:

1. You are properly registered as an affiliate with Swile/Bimpli.
2. You have entered your complete and up-to-date bank details in your Swile account.
3. The reimbursement period you selected when submitting your vouchers has passed. This period starts from when your vouchers are processed by our service provider (who replaced the CRT from 1 March 2023).
4. The voucher processing provider has received your cheques: check the delivery tracking directly on the Chronopost website if you used this service, or check the tracking for whichever postal service you used.

Once you have checked all of the above and if you still have questions, you can contact us via our contact form and include the following:

• the voucher submission slip,
• proof of postage.

How long does it take to be reimbursed for my Bimpli card transactions?

Reimbursement for your Bimpli card transactions follows specific rules. For more details, see our dedicated article on settling Bimpli card transactions.