Why are my customers’ Bimpli Resto cards not working on my payment terminal?

First, check the settings of your payment terminal (TPE) with your service provider, using the CONECS domiciliation card you received. Once the settings have been corrected, you'll be able to accept Bimpli Resto or Apetiz card payments again.

What should I do if Bimpli transactions are still being declined?

If Bimpli Resto card transactions are still being declined even after checking your terminal settings, please report it to the affiliate service using the Bimpli contact form. Please attach a Conecs merchant receipt for both chip and contactless transactions to your request.

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