How am I reimbursed for transactions made with my Bimpli Resto card?

The way your Bimpli Resto card transactions are reimbursed depends on the network used for payment: either the Conecs network or the interbank network.

How are Bimpli Resto transactions reimbursed via the Conecs network?

For your Bimpli Resto card transactions made via the Conecs network, reimbursement takes place as soon as you initiate the tele-collection. This tele-collection is separate from the banking tele-collection.

The tele-collection receipt can be identified by the mention Conecs. This receipt details the transactions made with a second-generation card: your second-generation Bimpli Resto transactions are clearly listed. This makes it easy for you to check the reimbursements made by Bimpli.

How are Bimpli Resto transactions reimbursed via the interbank network?

Bimpli Resto and Apetiz cards are also Visa cards. For transactions made via the interbank network, tele-collection is carried out at the same time as your usual banking transactions. This tele-collection triggers the reimbursement of your Bimpli Resto transactions.

What should I do if a Bimpli Resto card payment is missing or the amount is incorrect?

There are two possible situations regarding your Bimpli Resto card payments:

• A customer has paid with a Bimpli Resto card, but you can't find the payment for this transaction.
• The amount on the Conecs meal voucher tele-collection is different from your Bimpli Resto takings.

In either case, please contact the Bimpli affiliate service and attach the merchant receipt or the tele-collection receipt, directly via the Bimpli contact form, so your situation can be checked.

Do you accept paper meal vouchers? This article might be of interest to you.