When are my meal voucher order forms and invoices sent, and where can I download them?

📌 Important

When you place an order for meal vouchers, you’ll first receive a purchase order. Once the vouchers have been issued to your employees’ accounts, you’ll then receive the corresponding invoice.

đŸ‘‰ïž Purchase order or proforma invoice

By default, Swile will send you a purchase order for meal vouchers by email after you’ve placed your order. However, if you prefer, we can replace the purchase order with a proforma invoice. This proforma invoice will include all the details of your final invoice, so you can use it for your internal admin processes.

Proforma invoices aren’t enabled automatically, so please contact us if you need one.

đŸ‘‰ïž Final invoice

Swile must have received the funds in its bank account before your order can be validated and your employees’ meal vouchers issued. The final invoice can only be provided once the vouchers have been issued. If you’d like to add a custom reference to your invoices, please get in touch with us.

đŸ‘©â€đŸ’» Where can you find your invoices and purchase orders?

You can access your meal voucher purchase orders and invoices at any time from your admin area. Here’s how:

  • Go to the Orders & Invoices section
  • Click on the order you want
  • At the top right, click the Download button or

👀 Need to download several invoices at once?

  • Click on Orders & Invoices
  • Click on Export
  • Click on Bulk invoices
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🙌  Good to know

You can download your order history with all the details. To find out more, see: Export your meal voucher order history

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